Privacy Policy

Introduction

Welcome to Flighthelps! This Privacy Policy explains how we handle your personal information during the flight booking process conducted over the phone. By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

To provide seamless booking services, we collect the following data:

• Personal Information: Your name, contact details (email, phone number), and travel-related preferences.
• Payment Information: Securely processed via trusted payment gateways. Flighthelps does not store sensitive card details.
• Travel Information: Flight destinations, travel dates, passenger names, and preferences.
• Call Details: For quality assurance and training purposes, calls may be recorded.

How We Use Your Information

We use the data collected for:

• Processing flight bookings and issuing tickets.
• Responding to inquiries and providing customer support.
• Improving our services through feedback.
• Communicating promotions or updates if you opt-in to receive them.

Cookies and Tracking Technologies

While our primary service operates over calls, our website may use cookies to enhance user experience. Cookies help us:

• Analyze website traffic and user behavior.
• Optimize the website for better performance.
• Show personalized content or advertisements.

You can manage cookie preferences through your browser settings.

Sharing Your Information

We respect your privacy and only share information when necessary:

• With airlines for booking and ticket issuance.
• With payment processors for secure transaction handling.
• With law enforcement agencies when required by applicable law.
• With trusted third-party partners to enhance service quality (e.g., analytics tools).

Data Security

Flighthelps implements strict measures to secure your data. These include encrypted communications, secure servers, and compliance with international data protection standards. We do not store sensitive payment information such as credit card numbers.

Third-Party Services

Our services may integrate with third-party providers for payment processing, analytics, and communication. These providers adhere to their own privacy policies, and we recommend reviewing them for detailed information.

Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, data is securely deleted.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate or incomplete information.
• Withdraw consent for promotional communications at any time.
• File a complaint with your local data protection authority.

International Data Transfers

As Flighthelps operates globally, your information may be transferred to and processed in countries outside your own. We ensure these transfers comply with applicable data protection laws.

Children's Privacy

Flighthelps does not knowingly collect data from children under 13. If you believe we have unintentionally gathered such data, please contact us to have it removed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

Flighthelps Customer Support
Phone: +1(855)-353-6253
Email: info@Flighthelps.com

Policy Updates

This Privacy Policy is subject to periodic updates. Changes will be posted on our website with the revised date. Continued use of our services indicates acceptance of any modifications.